Thursday, May 13, 2010
Begin having frequent staff meetings and collaborate on business building techniques used by others that you work with. Every salon has success right inside. Get the top booker to explain how they do it. Pair the weakest with the strongest and let them work next to each other. They can learn from what they hear and see. Do the same with retail sales. Share the ways that the top stay on top.
With cross marketing other services, know who the salon leaders are and copy them. Your staff becomes a resource to each other and by sharing dialogue that works, we all win.
Geno Stampora, Stampora Consulting Inc. www.genostampora.com